#1181 closed System Defect (deferred)

Appcafe "User Tips" firefox

Reported by: Micros Owned by: kenmoore
Priority: trivial Milestone:
Component: System Configuration Version: 10.0.2-RC1
Keywords: appcafe_user_tips firefox Cc: trac-bugs@…


Hello, I noticed if you click user tips if you already have firefox open (it's also my default) I get error window:
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

But if firefox is not already running, user tips function works fine. I swaped out firefox for chrome as default browser, and this doesn't happen. Chromium is able to open a new tab showing user tips whether it's already running or not. So I'm not sure if it's a firefox issue or appcafe issue. Not a big deal but just a heads up. Thanks all

Change History (2)

comment:1 Changed 14 months ago by kenmoore

  • Owner set to kenmoore
  • Status changed from new to assigned

I have been looking into this, and it appears to be an issue with the permissions toolchain: user -> root (to run AppCafe?) -> user (to open web browser)
Somewhere along the line it is stripping out the environment variables that Firefox/Thunderbird? needs to "see itself" at a later time - causing the error that you report. I am experimenting with alternate ways for our Qt utilities to launch processes so that we might prevent this issue, but it will probably not be ready in time for 10.0.2

comment:2 Changed 12 months ago by joshms

  • Resolution set to deferred
  • Status changed from assigned to closed

ticket migrated. Closing.

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